Westmark Credit Union: History, Rates, Reviews and Mobile App
- Amir Towns
- Apr 30, 2023
- 15 min read
Updated: May 23, 2023
Westmark Credit Union is a non-profit financial institution that has been serving the people of Idaho since 1954. With over 70,000 members across the state, Westmark CU has grown to become one of the largest credit unions in Idaho. As a member-owned cooperative, Westmark CU is committed to providing personalized service, competitive rates, and innovative solutions to help its members achieve their financial goals.
At Westmark CU, members have access to a wide range of financial products and services. From checking and savings accounts to loans and credit cards, Westmark CU offers everything you need to manage your finances. What sets Westmark CU apart from other financial institutions is its commitment to providing personalized service. The staff at Westmark CU takes the time to get to know each member personally so they can tailor their services to meet their individual needs.
One of the benefits of being a member at Westmark CU is access to competitive rates on loans and other financial products. Members can take advantage of low interest rates on auto loans, mortgages, personal loans, and more. Additionally, Westmark CU offers a variety of savings accounts with high interest rates so members can grow their money faster.
Innovation is another key component of what makes Westmark CU stand out from other financial institutions. They are constantly looking for new ways to improve their services and make banking easier for their members. For example, they offer online banking and mobile apps that allow members to manage their accounts from anywhere at any time.
History and Membership of Westmark Credit Union
Westmark Credit Union was founded in 1954 by a group of seven individuals who had a vision to create a financial institution that would serve the needs of their community. Since then, Westmark has grown into one of the largest credit unions in Idaho, with over 60,000 members and more than $700 million in assets.
Membership in Westmark Credit Union is open to anyone who lives, works, worships or attends school in the state of Idaho or certain counties in Utah and Wyoming. This inclusive membership policy has helped Westmark become an integral part of the communities it serves.
One reason for Westmark's success is its commitment to providing affordable financial services to its members. Unlike traditional banks that are focused on profits, credit unions like Westmark are not-for-profit organizations that exist solely to serve their members. This means that any profits generated by the credit union are returned to its members through lower fees, better interest rates, and improved services.
In addition to traditional banking services like savings accounts, checking accounts, and loans, Westmark also offers a range of financial planning and investment services to help members achieve their long-term goals. These services include retirement planning, wealth management, insurance products and more.
Westmark's focus on member service has earned it numerous accolades over the years. In fact, it has been named one of the Best Credit Unions to Work For by Credit Union Journal for several years running. This recognition is a testament to Westmark's commitment not only to its members but also its employees.
Despite its growth and success over the years, Westmark remains committed to its founding principles. The credit union continues to support the communities it serves through charitable donations and volunteer work. For example, each year during the holiday season Westmark organizes food drives at all of its branches across Idaho as well as other charitable activities throughout the year.
Westmark's commitment to serving its members' needs can be seen in its focus on financial education. The credit union offers a variety of resources to help members understand their finances and make informed decisions. These resources include online courses, webinars, seminars, and one-on-one consultations with financial advisors.
Westmark's commitment to serving its members is evident in the many benefits it offers. For example, members can take advantage of free checking accounts with no monthly fees or minimum balance requirements. They can also benefit from low-interest rates on loans and credit cards as well as access to thousands of surcharge-free ATMs across the country.
Benefits of Banking with Westmark Credit Union
Competitive Interest Rates and Fees
One of the most significant benefits of banking with Westmark Credit Union is their competitive interest rates and fees. They offer lower interest rates on loans, mortgages, and credit cards than many other financial institutions. This means that you can save a considerable amount of money in the long run by banking with them.
Moreover, they have low fees for their services compared to big banks. For instance, they don't charge monthly maintenance fees or ATM fees when you use your debit card at any of their ATMs. Plus, they offer free online banking and bill pay services to their members.
Personalized Service
Another advantage of banking with Westmark Credit Union is their personalized service. Unlike big banks that treat you like just another customer, Westmark takes the time to understand your financial needs and goals. They provide tailored solutions that meet your unique needs.
For example, if you're looking for a loan to buy a car or a house, they'll work with you to find the best option based on your budget and credit score. They also offer financial planning services to help you manage your finances better.
Community Involvement
Apart from providing excellent financial services to its members, Westmark Credit Union is committed to giving back to the community it serves. They support local charities and organizations through donations and volunteer work.
For instance, they have partnered with organizations like The Idaho Foodbank, Boise Rescue Mission Ministries, Special Olympics Idaho, among others. By banking with them, you're supporting a financial institution that cares about making a positive impact in society.
Membership Benefits
As a member of Westmark Credit Union, there are several additional benefits that you can enjoy apart from competitive rates and personalized service. These include:
Access to exclusive discounts: Members can access discounts on various products and services such as insurance policies.
Free financial education: Westmark offers free educational resources such as webinars and seminars to help members improve their financial literacy.
Shared branching: Members can access their accounts at over 5,000 shared branches across the country.
Security and Convenience
Westmark Credit Union takes the security of its members' financial information seriously. They use advanced encryption technology to protect your data from unauthorized access. Additionally, they offer several convenient services that make banking with them hassle-free.
For example, they have a mobile app that allows you to check your account balance, transfer funds, pay bills, and deposit checks remotely. They also offer e-statements that are more secure than paper statements since they're not susceptible to theft or loss.
Final Thoughts
Why Choose Westmark Credit Union for Your Financial Needs
Competitive Rates
One of the most compelling reasons to choose Westmark Credit Union for your financial needs is the competitive rates it offers on loans, mortgages, and savings accounts. By taking advantage of these rates, you can save a significant amount of money in the long run.
For example, if you're looking to purchase a new car or refinance an existing auto loan, Westmark Credit Union offers some of the lowest interest rates in the industry. This means that you can potentially save thousands of dollars over the life of your loan compared to what you would pay at a traditional bank.
Similarly, if you're in the market for a new home or looking to refinance your current mortgage, Westmark Credit Union's low rates can help make homeownership more affordable. With flexible terms and personalized service from experienced mortgage professionals, Westmark Credit Union can help guide you through every step of the homebuying process.
Personalized Service
Another key advantage of banking with Westmark Credit Union is its commitment to providing personalized service to its members. Unlike big banks that treat their customers like numbers on a spreadsheet, Westmark Credit Union takes the time to understand each member's unique financial situation and offer customized solutions that meet their specific needs.
Whether you need help setting up a budget or want advice on how to invest your savings for maximum returns, Westmark Credit Union's team of financial experts is always available to provide guidance and support. With decades of experience helping members achieve their financial goals, they have the knowledge and expertise needed to help you succeed as well.
Community-Focused
As a credit union owned by its members rather than shareholders or investors, Westmark Credit Union operates with a strong focus on community development. This means supporting local businesses and organizations through initiatives like small business loans and charitable donations.
By banking with Westmark Credit Union, you're not just getting access to great rates and personalized service – you're also becoming part of a larger community that's committed to making a positive impact in the world. Whether it's through volunteering, donating to local charities, or supporting sustainable business practices, Westmark Credit Union is always looking for ways to give back and make a difference.
Technology-Driven
In today's fast-paced digital world, convenience is key mobile apps, and other digital tools that make it easy to stay on top of your accounts no matter where you are.
With features like mobile check deposit, bill pay, and account alerts, you can manage your money from anywhere at any time. And if you ever need help or have questions about using these tools, Westmark Credit Union's customer service team is always available to provide support and guidance.
Financial Education
Finally, one of the most valuable benefits of banking with Westmark Credit Union is access to its financial education resources. From workshops and webinars to one-on-one consultations with financial experts, these resources can help you make informed decisions about your money and achieve your long-term financial goals.
Whether you're just starting out on your financial journey or looking for advanced strategies for building wealth and securing your future, Westmark Credit Union has the knowledge and expertise needed to help you succeed. By taking advantage of these resources and working closely with their team of financial professionals, you can gain the confidence and skills needed to take control of your finances and achieve true financial freedom.
Services Offered by Westmark Credit Union
Checking and Savings Accounts
Westmark Credit Union offers a wide range of checking and savings accounts to meet the diverse needs of its members. The credit union's free checking account comes with no monthly fees or minimum balance requirements, making it an ideal choice for those who want easy access to their funds without any hassle.
For those looking for higher interest rates on their savings, Westmark Credit Union provides high-yield savings accounts that offer competitive rates. Additionally, the credit union also offers money market accounts that allow members to earn even higher interest rates while still having access to their funds.
Loans
Westmark Credit Union is committed to providing its members with affordable loans that fit their unique financial needs. Members can apply for various types of loans such as auto loans, personal loans, home equity loans, and mortgages at competitive rates.
The credit union's flexible repayment terms make it easier for members to manage their finances by allowing them to choose a repayment schedule that works best for them. With Westmark Credit Union's loan offerings, members can rest assured that they are getting the best possible deal.
Credit Cards
Westmark Credit Union provides credit cards with low interest rates and no annual fees. Members can choose from a variety of rewards programs that allow them to earn cash back or points towards travel or merchandise purchases.
The credit union's credit cards come with added benefits such as fraud protection and zero liability protection in case of unauthorized transactions. With Westmark Credit Union's credit card offerings, members can enjoy peace of mind knowing that they are protected against fraudulent activity.
Online and Mobile Banking
Members can access their accounts anytime, anywhere through Westmark's online banking platform or mobile app. They can view account balances, transfer funds between accounts, pay bills online, deposit checks remotely using mobile check deposit feature and more.
With Westmark Credit Union's online banking services, members have complete control over their finances and can easily manage their accounts from the comfort of their own home or on-the-go.
Investment Services
Westmark Credit Union partners with CUSO Financial Services to offer investment services such as retirement planning, mutual funds, stocks, bonds, and insurance products. Members can work with a financial advisor to develop a personalized investment strategy that fits their unique financial goals.
With Westmark Credit Union's investment services, members can rest assured that they are receiving expert advice and guidance from experienced professionals who have their best interests in mind.
Business Services
Westmark Credit Union provides a range of business banking services such as business checking accounts, merchant services, payroll processing, and commercial loans to help small businesses grow and succeed. The credit union's business banking offerings are designed to meet the unique needs of small businesses and provide them with the tools they need to succeed.
Online and Mobile Banking with Westmark Credit Union
Convenient Access to Your Account
Westmark Credit Union's online and mobile banking services provide members with convenient access to their accounts from anywhere, at any time. This means you can check your balance, view transaction history, transfer money, and more without having to visit a physical bank branch. With the rise of digital banking, Westmark Credit Union is making it easier than ever for members to manage their finances on the go.
Secure and Reliable
Westmark Credit Union takes the security of its members' data seriously. Their online and mobile banking platforms use encryption technology to protect personal and financial information. Plus, their systems are regularly monitored and updated to ensure they're always running smoothly.
In today's world where cyberattacks are becoming increasingly common, it's crucial that banks take measures to protect their customers' sensitive information. Westmark Credit Union understands this responsibility and has implemented robust security protocols to safeguard member data.
Easy-to-Use App
The Westmark Credit Union mobile app is user-friendly and intuitive, making it easy for members to manage their money on the go. The app allows users to deposit checks remotely, pay bills, set up alerts for account activity, and even apply for loans or credit cards.
The app's interface is simple yet effective in providing all necessary features in one place. Members can easily navigate through different sections of the app without any hassle. The app also offers a range of customization options so that users can tailor it according to their preferences.
Real-Time Data
With online and mobile banking services provided by Westmark Credit Union, members can see real-time updates on their account activity. This means they'll always know exactly how much money they have available as well as any pending transactions or fees.
Real-time data provides an accurate picture of one's financial situation at any given moment. Members can make informed decisions regarding spending or saving based on this information. Additionally, setting up alerts for specific activities such as deposits or payments due can help members stay on top of their finances.
Westmark Credit Union's online and mobile banking services have received positive feedback from its members. One member, Sarah, says, "I love the convenience of being able to check my account balance or transfer money using the app. It saves me so much time and hassle." Another member, John, adds, "The security measures taken by Westmark Credit Union give me peace of mind knowing that my personal information is protected."
According to a survey conducted by Bankrate in 2020, 57% of Americans use mobile banking to manage their finances. This figure has been steadily increasing over the years as more people opt for digital banking solutions.
Another study by J.D. Power found that customer satisfaction with digital banking services has increased significantly in recent years. The study also revealed that customers who use digital channels are more likely to recommend their bank than those who don't.
Locations and ATMs of Westmark Credit Union
Westmark Credit Union has 12 branch locations across Idaho, serving over 70,000 members. Members can access their accounts at any of the branches during business hours. The credit union also has a network of over 30,000 surcharge-free ATMs nationwide through the CO-OP ATM network.
Finding a nearby Westmark Credit Union branch or ATM is easy with their mobile app or website location finder tool. Members can search for branches and ATMs by zip code or city, making it convenient to access their accounts while on-the-go.
Branch Locations
Westmark Credit Union's branches offer a range of services, including account opening, loan applications, and financial advice from experienced staff. Each branch is designed to provide personalized service to meet the unique needs of its members.
One notable branch location is in Pocatello, Idaho. This branch offers extended hours on weekdays and Saturdays to accommodate busy schedules. It also features a drive-up ATM and night deposit box for added convenience.
Another branch location worth mentioning is in Idaho Falls, Idaho. This modern facility features an open floor plan with private offices for consultations with financial advisors. It also has a coin counting machine available for member use.
The Twin Falls branch location offers bilingual services in English and Spanish to serve the diverse community in that area. Additionally, this branch provides free financial education seminars to help members improve their financial literacy.
ATM Network
In addition to its physical branches, Westmark Credit Union provides access to over 30,000 surcharge-free ATMs nationwide through the CO-OP ATM network. This means that members can withdraw cash or check account balances without being charged additional fees.
CO-OP ATM network includes various retail locations such as Walgreens®, Target®, Costco® Wholesale stores among others where you can find one easily near your location using the mobile app or website locator tool provided by Westmark Credit Union.
Mobile App and Website Locator Tool
Westmark Credit Union's mobile app is available for download on both Apple and Android devices. The app allows members to check account balances, transfer funds, pay bills, and locate nearby branches and ATMs.
The credit union's website also has a location finder tool that allows members to search for branches and ATMs by zip code or city. This feature is particularly useful when traveling or relocating to a new area.
Security Measures at Westmark Credit Union
Multi-Factor Authentication: Protecting Members' Accounts
Westmark Credit Union is committed to providing its members with the highest level of security possible. One of the ways they achieve this is through their use of multi-factor authentication. This involves using a combination of something the user knows (such as a password) and something they have (such as a security token).
By requiring both knowledge and possession, Westmark Credit Union ensures that only authorized individuals can access their accounts. This helps to prevent unauthorized access to sensitive information, such as account balances and transaction history.
Encryption: Keeping Data Secure
Another key component of Westmark Credit Union's security measures is encryption. All sensitive data transmitted between their servers and their members' devices is encrypted using industry-standard encryption protocols.
This helps to prevent unauthorized access to sensitive information by ensuring that any data intercepted during transmission cannot be read without the decryption key. By encrypting all data in transit, Westmark Credit Union provides an additional layer of protection for its members' personal and financial information.
Fraud Detection: Staying Ahead of Threats
Westmark Credit Union uses sophisticated fraud detection algorithms to monitor all transactions for signs of fraudulent activity. This helps them detect and prevent fraud before it can cause any damage.
By analyzing patterns in transactional data, these algorithms can identify suspicious behavior that might otherwise go unnoticed. This allows Westmark Credit Union to take proactive steps to protect its members from potential losses due to fraud.
Regular Security Audits: Identifying Vulnerabilities
To ensure that their systems are always up-to-date and secure, Westmark Credit Union conducts regular security audits. These audits are designed to identify any vulnerabilities in their systems or processes so that they can be addressed before they can be exploited by attackers.
By staying ahead of potential threats in this way, Westmark Credit Union is able to maintain strong security measures that protect its members' personal and financial information from harm.
Ongoing Training: Creating a Culture of Security Awareness
Finally, all Westmark Credit Union employees undergo regular security training to ensure that they are aware of the latest threats and best practices for keeping data secure. This helps to create a culture of security awareness throughout the organization, which is essential for maintaining strong security measures.
By ensuring that all employees are up-to-date on the latest threats and best practices, Westmark Credit Union can minimize the risk of human error or oversight leading to a breach. This creates an environment where everyone is working together to protect members' personal and financial information.
Community Involvement of Westmark Credit Union
Westmark Credit Union is more than just a financial institution. It is a community partner that actively participates in local events and initiatives to support causes and organizations that matter most to its members. The credit union has a dedicated community outreach team that works closely with non-profit organizations and charities to identify areas where they can make a positive impact.
Financial Education Programs
Westmark Credit Union offers financial education programs to help individuals and families improve their financial literacy and make informed decisions about their money. These programs cover topics such as budgeting, saving, credit management, investing, retirement planning, and more. By providing these resources, the credit union empowers its members to take control of their finances and achieve their financial goals.
Scholarships and Grants
In addition to financial education programs, Westmark Credit Union provides scholarships and grants to support students pursuing higher education or vocational training. These awards are designed to help alleviate the financial burden associated with pursuing post-secondary education. By investing in the future of its members, the credit union demonstrates its commitment to building stronger communities through education.
Volunteerism
Westmark Credit Union encourages its employees to volunteer their time and skills to support local causes. The credit union provides paid time off for volunteering so that employees can give back without sacrificing their own personal or professional obligations. This culture of volunteerism not only benefits the community but also fosters a sense of pride among employees who are proud to work for an organization that values service.
Examples of Community Involvement
One example of Westmark Credit Union's community involvement is its partnership with Habitat for Humanity. The credit union sponsors various Habitat projects throughout Idaho by providing funding, volunteers, and other resources needed for successful completion. Through this partnership, Westmark has helped build homes for families in need while also strengthening relationships within the community.
Another example is Westmark's annual "Warm Hearts Winter Drive." This initiative collects warm clothing, blankets, and other winter essentials for local families in need. The credit union partners with local charities to distribute these items to those who need them most. This program not only helps keep families warm during the cold winter months but also demonstrates Westmark's commitment to supporting its community.
Westmark Credit Union's commitment to community involvement has not gone unnoticed. In 2020, the credit union was recognized by the Mountain West Credit Union Association with the "Community Impact Award." This award recognizes credit unions that have demonstrated exceptional dedication to making a positive impact in their communities.
According to a survey conducted by Deloitte, 70% of millennials say that they are more likely to choose a company that supports causes they care about. By actively participating in community events and initiatives, Westmark Credit Union is not only fulfilling its mission of serving its members but also attracting new ones who share its values.
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Joining Westmark Credit Union for a Better Banking Experience
In conclusion, joining Westmark Credit Union is an excellent decision for anyone looking for a better banking experience. With its long history of serving the people of Idaho and its commitment to providing high-quality financial services, Westmark Credit Union is the perfect choice for those who want to manage their finances effectively.
One of the main benefits of banking with Westmark Credit Union is the wide range of products and services it offers. Whether you need a checking account, savings account, or loan, Westmark has got you covered. Its online and mobile banking platforms are also top-notch, making it easy to manage your finances from anywhere at any time.
Another reason to choose Westmark Credit Union is its commitment to community involvement. As a member-owned cooperative, Westmark understands the importance of giving back to the communities it serves. Through various initiatives and partnerships with local organizations, Westmark strives to make a positive impact on the lives of people in Idaho.
Westmark takes this matter seriously. The credit union employs advanced technology and protocols to ensure that your personal information remains safe and secure at all times. You can rest assured that your money and identity are well-protected when you bank with Westmark.
Moreover, if you ever have any questions or concerns about your account or any other aspect of banking with Westmark Credit Union, their team of knowledgeable professionals is always available to provide answers and assistance. Whether you prefer visiting a branch in person or logging in online from the comfort of your home, you can count on receiving personalized attention from a real person who understands your needs.
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